Altalis Support

Subscription Management

Allow Company User to Access Corporate Subscription

Tue, May 30, 2023 at 12:41 PM

The Company Admin can assign access to corporate subscriptions.   On the company admin page, look for Office Users. On the right side of the row, click the pencil icon. Select the user you would like to access the subscription:  Use the checkbox on the left (by subscription ID) ...

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Renew a Subscription

Tue, Dec 19, 2017 at 2:37 PM

Renewing a subscription depends on how you originally purchased that subscription. Subscriptions purchased by invoice will renew automatically unless you contact support to have this feature turned off. You will be sent an invoice for the renewal fees 30 days before the expiration date. Fo...

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Subscription Users and How to Get More

Mon, Dec 17, 2018 at 4:30 PM

Your company is allowed to have a certain number of users (across all offices) with access to your subscriptions. A user who has access to download one or more of your subscription’s data is called a subscription user. Each user counts as one subscription user, no matter how many subscriptions ...

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