Note: You must have a corporate account and be an office admin to complete these steps.

Adding a user (or contractor) to your company allows them to see all of your company’s subscriptions (but does not necessarily allow them to download subscription data) and your order and download history.


Add a New User


On the company admin page, select the office you want to add the user to. Below the Office Users table, click the Add New User button.


Type in the email of the user you wish to add. Click Add New User.



Now you will need to take different steps depending on whether the user already has an account or not.


If the user already has an account 


If the user already has an account with that email address, you will be asked to confirm that you want to add them to this office. Click Add New User.



You will see a success message if the user was added to your office successfully. Click Close and the Office Users table will refresh to show an updated list of office users.


If the user does not have an account


If the user does not have an account yet, fill in their first name, last name, and phone number. Click Add New User.



You will see a success message if the user was added to your office successfully. Click Close and the Office Users table will refresh to show an updated list of office users.

The user will receive an email (at the email address you provided) with instructions to finish setting up their account and choose a password.